Returns & Exchanges

At W Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack the unused products in their original packaging to ensure they are protected from damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.